Please read these Terms and Conditions ("Agreement") carefully before using the earwax removal services offered by Wax in Wax out. By scheduling an appointment and receiving earwax removal services, you agree to be bound by these terms. If you do not agree with any part of the following terms, you should not use our services.

​

1. Services Provided:

​​

1. Wax in Wax out Ltd offers earwax removal services, including microsuction and water irrigation techniques, aimed at removing excess earwax safely and efficiently, as well as foreign body removals.

2. The services are provided by qualified and trained professionals.

3. The techniques used will be chosen based on the professional assessment of your ears condition.

​

2. Appointment Booking:

​

1. Appointments can be scheduled through our website, phone, or in-person at our facility.

2. You agree to provide accurate and complete information when scheduling an appointment.

3. Any changes or cancellations to appointments must be made within 24h prior to the scheduled appointment time.

4. As part of our commitment to your well-being and satisfaction, we offer complimentary follow-up appointments within one month from your initial visit. These follow-up appointments are designed to address any concerns, ensure your comfort, and provide additional care if necessary. Please note that follow-up appointments are subject to availability and are meant to support your post-procedure experience.

​

3. Eligibility:

​

1. Earwax removal services are available to individuals of legal age, or under the supervision of a legal guardian.

2. Individuals with specific medical conditions or concerns related to their ears should consult a healthcare professional before scheduling an appointment.

​

​

4. Consent:

​

1. By scheduling an appointment and using our services, you grant us consent to perform earwax removal techniques as determined appropriate by our professionals. This includes the use of microsuction and water irrigation methods, which may involve the insertion of specialized tools or devices into the ear canal to remove excess earwax safely and effectively.

2. By providing consent, you affirm that you have not withheld any relevant medical information that could impact the safety or suitability of the chosen earwax removal technique. It is your responsibility to disclose any known allergies, medical conditions, or previous ear-related issues that could affect the procedure.

3. You acknowledge and expressly agree that Wax in Wax out Ltd, its staff, and affiliated professionals shall not be held liable for any ear drum damages, infections, hearing loss, discomfort, or adverse effects that may arise as a result of the earwax removal procedure. While we are dedicated to delivering safe and efficient services, it is important to recognize that individual responses may differ, and unanticipated complications can emerge.

​

5. Payment:

​

1. Payment for services is due at the time of the appointment.

2. We accept various payment methods, as specified on our website or at our facility.

​

6. Liability:

​

1. Wax in Wax out and its staff will make reasonable efforts to provide safe and effective earwax removal services. However, we are not liable for any complications or issues that may arise from the procedure.

2. You agree to indemnify and hold harmless Wax in Wax out Ltd from any claims, damages, or liabilities related to the services provided.

​

7. Privacy:

​

1. We collect and store personal information as necessary for appointment scheduling and service provision, as outlined in our            Privacy Policy.

​

8. Modification of Terms:

​

1. Wax in Wax out Ltd  reserves the right to  modify or update these terms at any time. It is your responsibility to review these terms  periodically.

​

9. Contact Information:

​

1. If you have any questions or concerns about these terms or our services, please contact us at info@waxinwaxout.com

2. By scheduling an appointment and using our earwax removal services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.